Frequently Asked Questions

FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.  If you've paid via paypal, you can view your transaction there and the tracking information will be available as soon as the item ships.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you seebefore confirming your order.

Q: Do you ship internationally?
A: Yes, most countries are listed and the system will automatically calculate the shipping costs during checkout.

Q: How long will it take for my order to ship?
A: In most cases your order will ship within two business days.  However, at various times in the year we shut down operations to travel to trade conventions throughout the nation.  During these times (usually the moths of April - June) there may be a delay in the shipment of your order.  All of our items are produced in house, and screened by hand, specialty items such at Youth Sizes and some Women's Sizes may take longer to ship.

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